Implementation Consultant

IR Jobs

San Diego, CA, United States
$89,000 - $133,000; not specified; comprehensive m...
Fully remote
Software installation and configuration
Customer training and go-live support
System integration (hl7, fhir)
Implementation Consultants orchestrate the successful execution of ResMed products within a customer’s environment and ensure that purchased software components meet customers’ technical needs

Job Summary

  • Implementation Consultants orchestrate the successful execution of ResMed products within a customer’s environment and ensure that purchased software components meet customers’ technical needs.
  • Manage end-to-end application training for all new and existing customers, emphasizing the utilization of features best suited for their specific workflows.
  • Employees scheduled to work 30 or more hours per week are eligible for benefits including comprehensive medical, vision, dental, and life insurance, 401(k), and tuition assistance.

Matching Summary

Implementation Consultants orchestrate the successful execution of ResMed products within a customer’s environment and ensure that purchased software components meet customers’ technical needs.

Salary

$89,000 - $133,000; Not specified; comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance

Skills & Requirements

Must-have

  • Software installation and configuration
  • Customer training and go-live support
  • System integration (HL7, FHIR)
  • Complex troubleshooting and root cause analysis
  • On-site customer visits up to 75%

Nice-to-have

  • Excellent interpersonal and teamwork skills
  • Ability to work remotely with limited supervision
  • Experience with PSG/EEG manufacturers
  • Collaborative with Marketing and Professional Services teams

Key Requirements

  • Minimum 3 years prior experience
  • Proficient in Microsoft Office Suite and CRM/support tools
  • Knowledge of healthcare information systems
  • Preferred degrees: CIS, MIS, IT or similar

Work Rights

Not specified

Tailored Resume

Cover Letter