Lead Revenue Cycle Specialist - Patient Contact Center - Cpar Required - Mon - Fri 10:00am - 6:30pm - Remote For Georgia Residents Only

NGHS

Georgia, US
Remote for georgia residents only
Five years of collection experience
Working knowledge of revenue cycle processes
Excellent customer service skills
NGHS is seeking a Lead Revenue Cycle Specialist for its Patient Contact Center, primarily responsible for overseeing daily operations, managing call volumes, and assisting in customer service and collections. The role requires a CPAR certification and a minimum of five years of relevant experience, offering a remote work opportunity for Georgia residents

Job Summary

  • This position is responsible for assisting the Patient Contact Center Supervisors and Manager in managing the day-to-day operation of the Patient Contact Center.
  • The role includes monitoring call volumes and ensuring achievement of service standards while providing exceptional customer service.
  • Northeast Georgia Health System is committed to improving the health of our communities and offers opportunities for personal and professional growth.

Matching Summary

Match Score: 85

NGHS is seeking a Lead Revenue Cycle Specialist for its Patient Contact Center, primarily responsible for overseeing daily operations, managing call volumes, and assisting in customer service and collections. The role requires a CPAR certification and a minimum of five years of relevant experience, offering a remote work opportunity for Georgia residents.

Skills & Requirements

Must-have

  • Five years of collection experience
  • Working knowledge of Revenue Cycle processes
  • Excellent customer service skills

Nice-to-have

  • Ability to adapt to change quickly
  • Excellent problem-solving skills
  • Strong verbal and written communication skills

Key Requirements

  • CPAR Certification
  • High School Diploma
  • Two years of college preferred

Work Rights

Not specified

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