Customer Banking Specialist - Kew

CommBank

Kew, Australia
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a Customer Banking Specialist for its Kew branch, responsible for delivering exceptional customer service and assisting with various banking needs. The role requires strong communication skills and a customer-centric approach, with a focus on problem-solving and providing holistic financial solutions. **

Job Summary

  • As the Customer Banking Specialist in our Kew Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks.
  • We are interested in hearing from people who have proven experience delivering exceptional customer service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 75

** CommBank is seeking a Customer Banking Specialist for its Kew branch, responsible for delivering exceptional customer service and assisting with various banking needs. The role requires strong communication skills and a customer-centric approach, with a focus on problem-solving and providing holistic financial solutions. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in building career
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

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