Join Us in Shaping the Future of IT Service Management As Service Asset & Configuration Management Analyst, you’ll play a key role in Support in the organisation’s Service Asset and Configuration Management (SACM) function
Job Summary
Join Us in Shaping the Future of IT Service Management As Service Asset & Configuration Management Analyst, you’ll play a key role in Support in the organisation’s Service Asset and Configuration Management (SACM) function.
We are looking for a meticulous SCM Analyst to support our SACM capability, ensuring the accuracy and integrity of the Configuration Management Database (CMDB) and Asset Inventory, enabling effective IT service delivery.
We’ll support you in accelerating your career through continuous learning and development, offering a wide range of formal and informal training resources to help you reach your full potential.
Matching Summary
Join Us in Shaping the Future of IT Service Management As Service Asset & Configuration Management Analyst, you’ll play a key role in Support in the organisation’s Service Asset and Configuration Management (SACM) function.
Skills & Requirements
Must-have
Configuration Management Database (CMDB) accuracy
Asset Inventory integrity
CI identification and registration standards
CMDB data changes authorized
ITIL V4 Foundation qualification
ServiceNow experience
Nice-to-have
intellectually curious individuals
passionate about evolving technology
creative and thrive on problem-solving
continuous learning and development
Key Requirements
ITIL V4 Foundation qualification / ITIL experience
Previous experience in Configuration Management
Experience using ServiceNow
Previous experience in an IT Service Management environment
Demonstrable understanding of IT Infrastructure
Self-motivated, detail oriented, creative
Strong written communication, reporting and presentation skills