Senior Workplace Experience Ambassador

Jll Com Sg

Charlotte, NC, US
Base: $25.96 - $30.72 hourly; bonus/equity: not sp...
Client experience delivery
Proactive communication
High-touch service
The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties

Job Summary

  • The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.
  • Equip and inspire a team of Ambassadors to consistently deliver high-touch customer service by fostering a positive work culture and strong team dynamic.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and comprehensive Medical, Dental & Vision Care.

Matching Summary

The Sr. Workplace Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service within a select portfolio of properties.

Salary

Base: $25.96 - $30.72 hourly; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Client experience delivery
  • Proactive communication
  • High-touch service
  • Team leadership and coaching
  • Operational adjustments
  • Data analysis and reporting
  • Service level agreement compliance

Nice-to-have

  • Hospitality-focused environment
  • Continuous improvement and innovation
  • Building meaningful relationships
  • Intuitive service delivery
  • Positive work culture

Key Requirements

  • Bachelor’s degree or equivalent
  • 5+ years relevant experience
  • Proficient in Microsoft Office Suite
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter