Support Specialist

Revyse

Remote
Remote
Technical aptitude in software support
Ticket triage and queue management
Helpdesk and project management tools
Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform

Job Summary

  • Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.
  • The Support Specialist role involves managing inbound support tickets, collaborating with product and implementation teams, and maintaining high data accuracy and documentation.
  • The company offers a collaborative remote-forward work environment with a passionate team and values transparency, accountability, and caring about colleagues.

Matching Summary

Revyse helps multifamily operators discover the best vendor partners, manage contracts and compliance, and reduce financial risk through an AI-powered platform.

Skills & Requirements

Must-have

  • technical aptitude in software support
  • ticket triage and queue management
  • helpdesk and project management tools
  • strong organizational skills
  • attention to detail
  • cross-functional communication

Nice-to-have

  • multifamily domain knowledge
  • entrepreneurial generalist mindset
  • experience with technical documentation
  • collaborative remote work environment
  • proactive and detail-oriented
  • strong problem-solving skills

Key Requirements

  • 2+ years experience preferred
  • experience in fast-paced tech environment
  • strong written and verbal communication skills
  • experience with helpdesk systems like Zendesk
  • ability to manage multiple projects simultaneously

Work Rights

Not specified

Tailored Resume

Cover Letter