Claims Service Representative - Auto Physical Damage - Field

AAA (Automobile Club)

Multiple Locations
Base: $35.94 - $47.87; bonus/equity: incentive pro...
Automotive repair processes
Vehicle damage assessment
Estimating software platforms
This position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies

Job Summary

  • This position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies.
  • Works within specific limits and authority to resolve claims with well-defined procedures, handling repairs and total loss estimation of moderate to significant complexity.
  • Remarkable benefits include health coverage, 401(K) with company match AND Pension, tuition assistance, and paid parental leave.

Matching Summary

This position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies.

Salary

Base: $35.94 - $47.87; Bonus/Equity: Incentive program based upon performance; Benefits: Remarkable benefits package

Skills & Requirements

Must-have

  • Automotive repair processes
  • Vehicle damage assessment
  • Estimating software platforms
  • CCC Estimating Platform
  • Communication with members and body shops

Nice-to-have

  • Continuous education commitment
  • Flexibility for catastrophe duty
  • Diverse team collaboration
  • Career-minded professionals

Key Requirements

  • Advanced understanding of automotive repair
  • Accurately estimate repair costs
  • Detailed understanding of estimating software
  • Microsoft Office suite proficiency
  • Technical software skills required
  • Excellent organization and planning
  • Excellent oral and written communication
  • Interpersonal skills required
  • Customer service experience required
  • Judgment/Decision making skills

Work Rights

Not specified

Tailored Resume

Cover Letter