Order Management Specialist

BP Retail UK

Hybrid
Order-to-cash process management
Customer relationship management
Shipping and marine market knowledge
BP Retail UK is seeking an Order Management Specialist to serve as a key contact for customers in the International, Domestic Marine, and Energy sectors. The role involves managing customer orders, ensuring timely communication regarding order status and delivery, and requires strong customer service skills along with knowledge of the shipping and energy markets

Job Summary

  • The Order Management Specialist serves as the primary point of contact for customers placing orders for International, Domestic Marine, and Energy products.
  • The role requires managing the entire order to invoice process while ensuring accuracy across multiple systems including Salesforce, SAP, and JDE.
  • BP Retail UK offers a hybrid work environment with benefits including life insurance, medical care packages, and diverse social community opportunities.

Matching Summary

Match Score: 85

BP Retail UK is seeking an Order Management Specialist to serve as a key contact for customers in the International, Domestic Marine, and Energy sectors. The role involves managing customer orders, ensuring timely communication regarding order status and delivery, and requires strong customer service skills along with knowledge of the shipping and energy markets.

Skills & Requirements

Must-have

  • Order-to-Cash process management
  • Customer relationship management
  • Shipping and marine market knowledge
  • Multi-system data entry proficiency
  • Stakeholder engagement skills

Nice-to-have

  • Lean Practitioner accreditation
  • Shared service centre experience
  • Oil and gas industry background
  • Dynamic fast-moving environment adaptability
  • Conflict management capabilities

Key Requirements

  • Bachelor's degree in Business, IT, or Engineering
  • Proficiency in English language
  • Prior customer service experience required

Work Rights

Not specified

Tailored Resume

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