Base: $20.80 - $31.20; bonus/equity: not specified...
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Manage incoming communications
Verify insurance information
Follow up with payers
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The Utilization Management Representative position at Advocate Aurora Health is a part-time role that involves handling communications related to clinical requests, authorizations, and denials, while ensuring adherence to HIPAA guidelines. The ideal candidate should have a background in secretarial work, particularly in a medical environment, and will provide customer service and support to internal and external stakeholders.
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Job Summary
Manage incoming fax, phone, and portal communications or any other requests from internal and external customers pertaining to clinical requests, approvals, authorizations, and denials.
Provide efficient, courteous, and expert customer service to all internal and external callers.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Match Score: 75
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The Utilization Management Representative position at Advocate Aurora Health is a part-time role that involves handling communications related to clinical requests, authorizations, and denials, while ensuring adherence to HIPAA guidelines. The ideal candidate should have a background in secretarial work, particularly in a medical environment, and will provide customer service and support to internal and external stakeholders.
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Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: No
Skills & Requirements
Must-have
Manage incoming communications
Verify insurance information
Follow up with payers
Document all activities
HIPAA compliance guidelines
Nice-to-have
Expert customer service
Effective professional relationships
Manage conflict
Self-development
Active participant in initiatives
Key Requirements
High School Graduate or equivalent and 4+ years secretarial experience
Associates Degree and 2+ years secretarial experience