Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $39,930.00; bonus/equity: not specified; ben...
Assist students and parents over phone
Familiar with federal, state, university policies
Look up student data in system
The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations

Job Summary

  • The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations.
  • This position will have the opportunity to visit orientation sessions on campus to present information concerning financial aid procedures and will work with their supervisor to assist in default management efforts.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Financial Aid Professional I is responsible for assisting to counsel students and parents over the phone by providing answers based on federal, state, and university policies and regulations.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Assist students and parents over phone
  • Familiar with federal, state, university policies
  • Look up student data in system
  • Present financial aid information
  • Assist in default management efforts

Nice-to-have

  • Team player
  • Detail-oriented
  • Good interpersonal communication

Key Requirements

  • Associate's degree equivalent
  • Bachelor's degree in business administration or related field preferred
  • Professional office experience on college campus
  • Professional office customer service experience
  • Proof of legal authority to work in the US

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter