Complex Motor Claims Team Manager

AIG Australia

United Kingdom
Lead uk casualty motor claims adjusters
Handle third party property damage claims
Ensure adherence to department kpis and slas
This role leads a team of UK Casualty Motor Claims Adjusters handling third-party property damage and bodily injury claims

Job Summary

  • This role leads a team of UK Casualty Motor Claims Adjusters handling third-party property damage and bodily injury claims.
  • The position requires ensuring operational excellence, managing stakeholder relationships with brokers and customers, and driving continuous improvement in claim costs.
  • AIG offers a comprehensive Total Rewards Program focusing on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

This role leads a team of UK Casualty Motor Claims Adjusters handling third-party property damage and bodily injury claims.

Skills & Requirements

Must-have

  • Lead UK Casualty Motor Claims Adjusters
  • Handle Third Party Property Damage claims
  • Ensure adherence to department KPIs and SLAs
  • Manage customer complaints efficiently
  • Drive high monthly audit scores
  • Knowledge of Pre-Action Protocols for Motor Claims

Nice-to-have

  • Positive and proactive mindset
  • Strong organizational skills
  • Experience in talent development
  • Strategic implementation of cost control
  • Collaborative peer group engagement

Key Requirements

  • Sound technical knowledge of Casualty Motor claims
  • Experience handling claims up to $500,000 USD
  • Excellent verbal and written communication skills
  • Understanding of legislative framework governing motor claims

Work Rights

Not specified

Tailored Resume

Cover Letter