Concierge

Sofitel Sydney Wentworth

Ibiza, Spain
On-site
Guest request management
Knowledge of ibiza island
Opera and accor system usage
Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience

Job Summary

  • Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience.
  • You will maintain an in-depth knowledge of all hotel services and the island of Ibiza, including events, activities, and points of interest, while coordinating suppliers and managing the agenda.
  • Join an innovative and fast-growing international group with competitive compensation, opportunities for development, great discounts, and a commitment to diversity and inclusion.

Matching Summary

Under the supervision of the Concierge Manager, you will be responsible for managing all guest requests both before their arrival and during their stay, ensuring a personalized, efficient, and high-quality experience.

Skills & Requirements

Must-have

  • Guest request management
  • Knowledge of Ibiza island
  • Opera and Accor system usage
  • Supplier coordination
  • Daily charge verification

Nice-to-have

  • Teamwork and collaboration
  • Customer-oriented approach
  • Empathy and problem-solving
  • Creative and rewarding environment

Key Requirements

  • Minimum 1 year similar experience
  • Advanced English level
  • Experience with booking management tools
  • Residency in Ibiza or relocation availability

Work Rights

Residency in Ibiza or relocation availability

Tailored Resume

Cover Letter