Technical Support Engineer – Iot Connectivity & Debugging
Onomondo
Copenhagen, Denmark
Competitive salary; warrants included; five weeks ...
On-site
Tcp/ip data plane troubleshooting
Cellular attach flows and bearer setup
Packet capture analysis with wireshark
Onomondo is seeking a Technical Support Engineer to focus on IoT connectivity and debugging in their Copenhagen office. The role involves deep technical support for complex customer issues related to IoT devices and cellular networks, requiring a hands-on approach and strong problem-solving skills.
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Job Summary
Onomondo is revolutionizing global IoT connectivity by ensuring seamless, low-latency communication for millions of devices across 180+ countries.
This role requires owning complex customer issues end-to-end, from initial report to confirmed root cause involving device behavior and core network signaling.
The company offers a playful culture with high autonomy, competitive salary with warrants, five weeks of vacation, and legendary catered lunches.
Matching Summary
Match Score: 85
Onomondo is seeking a Technical Support Engineer to focus on IoT connectivity and debugging in their Copenhagen office. The role involves deep technical support for complex customer issues related to IoT devices and cellular networks, requiring a hands-on approach and strong problem-solving skills.
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Salary
Competitive salary; Warrants included; Five weeks vacation and healthcare
Skills & Requirements
Must-have
TCP/IP data plane troubleshooting
Cellular attach flows and bearer setup
Packet capture analysis with Wireshark
Core network signaling protocols
Python or bash scripting ability
Nice-to-have
Experience with Quectel or u-blox modems
MVNO or MNO environment exposure
Linux-based network tooling knowledge
eSIM and eUICC workflow familiarity
Background in software development
Key Requirements
Hands-on experience with TCP/IP and raw packet traces
Working knowledge of SS7/MAP, Diameter, or GTP protocols
Near-engineer coding ability to build custom investigation tools