Technology Client Success Manager

JLL

Chicago, IL, US
Base: 130,000.00 – 165,000.00 usd py; bonus/equity...
Fully remote
Lead analytics and insights solution deployment
Manage communication between multiple teams
Manage, mitigate, and report project risks
The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery

Job Summary

  • The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.
  • As a Client Delivery and Success Manager at, you will be directly responsible for Managing the deployment of a solution cooperating with analysts, implementation specialists, engineers, and testers Managing and reporting delivery risks and issues Managing user acceptance testing and release plans Managing communications with stakeholders, business transition team, and business and IT management.
  • JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

Salary

Base: 130,000.00 – 165,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Lead analytics and insights solution deployment
  • Manage communication between multiple teams
  • Manage, mitigate, and report project risks
  • Assure client satisfaction with delivery
  • Technical project planning, management, and execution
  • Manage all phases of service delivery

Nice-to-have

  • Deep experience in commercial real estate
  • Skilled trades or technology experience
  • Thrive, grow meaningful careers, find a place to belong
  • Supportive culture and comprehensive benefits
  • Harness the power of artificial intelligence

Key Requirements

  • IT Project management w/concentration on software delivery management
  • Demonstrated expertise in CRE applications
  • Business analysis and requirements gathering
  • Cross functional team coordination
  • Relationship management and communications
  • Proven ability to navigate in a large matrix organization
  • Excellent attention to detail
  • Self-motivated, able to set priorities and work autonomously
  • Customer service focus
  • Knowledge of real estate industry preferred
  • Authorized to work in the United States without sponsorship

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter