Senior Associate - Global Customer Care (us Shift)

Smith & Nephew

Pune, India
Hybrid
Order management systems experience
Customer service skills
Analytical skills
Join our dynamic team and embark on an exciting journey of innovation and growth

Job Summary

  • Join our dynamic team and embark on an exciting journey of innovation and growth.
  • You will take ownership of complex surgery order processing, corrections, invoicing, and dispute resolution.
  • We believe in crafting the greatest good for society and investing in our people.

Matching Summary

Join our dynamic team and embark on an exciting journey of innovation and growth.

Skills & Requirements

Must-have

  • Order Management Systems experience
  • Customer Service skills
  • Analytical skills

Nice-to-have

  • Problem-solving abilities
  • Cross-functional collaboration
  • Detail-oriented mindset

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 5-7 years of experience
  • Hands-on experience with SAP, Esker, EDI

Work Rights

Not specified

Tailored Resume

Cover Letter