Gestor Comercial Oficina Madrid

ING

Madrid, Spain
Customer service in banking sector
Cross-selling financial products
Operational banking procedures
The role involves managing client interactions in Madrid offices to meet bank strategy and provide an outstanding customer experience

Job Summary

  • The role involves managing client interactions in Madrid offices to meet bank strategy and provide an outstanding customer experience.
  • Responsibilities include informing clients about product offerings, identifying cross-selling opportunities, and achieving commercial objectives.
  • Employees must execute banking operations efficiently while adhering to internal audit norms, security protocols, and compliance standards.

Matching Summary

The role involves managing client interactions in Madrid offices to meet bank strategy and provide an outstanding customer experience.

Skills & Requirements

Must-have

  • Customer service in banking sector
  • Cross-selling financial products
  • Operational banking procedures
  • Client needs assessment
  • Sales target achievement

Nice-to-have

  • Proactive opportunity identification
  • High customer experience standards
  • Market and competitor knowledge
  • Multi-channel banking operations awareness

Key Requirements

  • Degree in Law, Economics, or Business Administration (ADE)
  • MIFID certification (valued)
  • LCI Certificate
  • Insurance Certificate
  • Minimum 6 months banking customer service experience
  • Knowledge of banking operations and sales techniques

Work Rights

Not specified

Tailored Resume

Cover Letter