Customer Service Specialist Iii (bilingual French)

700

Base: $52,760.00 - $77,374.00; bonus/equity: discr...
Fluent in french and english
Troubleshooting and problem-solving skills
Customer-focused mindset with ownership
The role serves as the primary point of contact for technical support regarding water treatment chemistries and equipment lines

Job Summary

  • The role serves as the primary point of contact for technical support regarding water treatment chemistries and equipment lines.
  • Employees are expected to troubleshoot issues, provide product recommendations, and educate customers while adhering to Key Performance Indicators.
  • The company offers competitive compensation, comprehensive benefits including medical and dental, and opportunities for professional growth.

Matching Summary

The role serves as the primary point of contact for technical support regarding water treatment chemistries and equipment lines.

Salary

Base: $52,760.00 - $77,374.00; Bonus/Equity: Discretionary bonuses included; Benefits: Medical, dental, vision, 401K

Skills & Requirements

Must-have

  • Fluent in French and English
  • Troubleshooting and problem-solving skills
  • Customer-focused mindset with ownership
  • Ability to manage multiple tasks
  • Comfortable using CRM systems like SAP or Salesforce

Nice-to-have

  • Interest in technical support
  • Willingness to participate in ongoing training
  • Experience with augmented reality technology
  • Knowledge of ISO procedures
  • Subject Matter Expertise development

Key Requirements

  • High school diploma or equivalent required
  • 0–2 years of experience in customer service or call center
  • Associate degree or relevant coursework preferred

Work Rights

Not specified

Tailored Resume

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