Director, Client Services - Stadiums & Arenas

Aegworldwide

Los Angeles, CA, United States
Base: $115,000 - $123,000; bonus: eligible under c...
On-site
6-8 years related experience
Leading high-functioning customer service team
Live event ticketing and event programming experience
The role involves overseeing critical elements of the day-to-day operation of the Stadiums & Arenas Client Services Team while supervising senior staff

Job Summary

  • The role involves overseeing critical elements of the day-to-day operation of the Stadiums & Arenas Client Services Team while supervising senior staff.
  • Candidates will be responsible for recruiting, selecting, and conducting orientation for Client Services staff at all levels while enforcing company policies.
  • The position offers a comprehensive benefits package including medical, dental, vision insurance, paid holidays, and a 401k plan with employer match.

Matching Summary

The role involves overseeing critical elements of the day-to-day operation of the Stadiums & Arenas Client Services Team while supervising senior staff.

Salary

Base: $115,000 - $123,000; Bonus: Eligible under current bonus plan requirements; Benefits: Medical, dental, vision, 401k with 3% match, paid time off

Skills & Requirements

Must-have

  • 6-8 years related experience
  • Leading high-functioning customer service team
  • Live event ticketing and event programming experience
  • Advanced event programming across multiple venue types
  • Strong leadership coaching and personnel management skills

Nice-to-have

  • Committed to collaboration and teamwork
  • Commitment to ongoing education and skills development
  • Ability to balance operational needs with long-term planning
  • Mastery of problem solving in high pressure environment

Key Requirements

  • BA/BS Degree (4-year)
  • 6-8 years related experience
  • Experience leading a high-functioning customer service team
  • Live event ticketing experience
  • No work visa sponsorship available

Work Rights

Not specified

Tailored Resume

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