Base: $22.90 - $34.35; bonus/equity: not specified...
Fully remote
Follow-up on assigned accounts
Contact patients and agencies
Resolve account issues
Advocate Health is seeking a fully remote Collection Representative to manage follow-ups on outstanding patient accounts, ensuring timely payments and resolving billing inquiries. Candidates should have at least two years of relevant experience, strong communication skills, and proficiency in Microsoft Office
Job Summary
Responsible for continued follow-up on all assigned accounts in order to obtain high cash flow until the account is either paid/resolved.
Establishes effective working relationship with patients, collection agencies, vendors and internal departments to effectively resolve account issues.
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
Matching Summary
Match Score: 85
Advocate Health is seeking a fully remote Collection Representative to manage follow-ups on outstanding patient accounts, ensuring timely payments and resolving billing inquiries. Candidates should have at least two years of relevant experience, strong communication skills, and proficiency in Microsoft Office.
Salary
Base: $22.90 - $34.35; Bonus/Equity: Not specified; Benefits: Eligible
Skills & Requirements
Must-have
Follow-up on assigned accounts
Contact patients and agencies
Resolve account issues
Document all account actions
Proficiency in Microsoft Office Suite
Nice-to-have
Good human relations skills
Sound credit procedures
Flexibility for special projects
Watch for trends and alert management
Key Requirements
High School Graduate
2 years of experience in insurance processing, collections, or customer service
Ability to quickly learn new systems and processes
Proven negotiation skills
Ability to quickly review information and make decisions
Medical insurance billing, account, and/or legal process knowledge