In_manager_itsm_oc App Tech_advisory_kolkata

PwC

Kolkata, India
Major incident management
Itil framework
Servicenow
As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications

Job Summary

  • As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications.
  • Lead the Major Incident Management process to ensure rapid identification, escalation, and resolution of critical IT incidents, minimizing business disruption.
  • At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities.

Matching Summary

As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications.

Skills & Requirements

Must-have

  • Major Incident Management
  • ITIL framework
  • ServiceNow
  • ITSM modules
  • SAP applications

Nice-to-have

  • automation and integration
  • digital transformation efforts
  • enterprise risk management
  • business continuity planning

Key Requirements

  • 2-4 years of experience
  • ITIL Expert or Managing Professional certification
  • B.Tech/M.Tech/B.CA/M.CA/B.E

Work Rights

Not specified

Tailored Resume

Cover Letter