Professional Physical Therapy is seeking a Patient Care Coordinator to enhance patient experience through exceptional customer service and administrative support. The role requires strong interpersonal skills and the ability to manage a fast-paced environment, with a focus on teamwork and respect
Job Summary
The role serves as the first point of contact for patients, ensuring a positive customer service experience.
Responsibilities include scheduling appointments, handling insurance discussions, and collecting patient payments.
The company offers competitive compensation with monthly performance bonuses and comprehensive benefits including medical and 401k.
Matching Summary
Match Score: 85
Professional Physical Therapy is seeking a Patient Care Coordinator to enhance patient experience through exceptional customer service and administrative support. The role requires strong interpersonal skills and the ability to manage a fast-paced environment, with a focus on teamwork and respect.
Salary
Base: $18–$21 per hour; Bonus: Monthly performance bonus; Benefits: Medical, dental, vision, life insurance, 401k, PTO
Skills & Requirements
Must-have
Greet patients and answer phones
Schedule patient appointments
Complete new patient registration
Discuss insurance benefits
Collect patient balances
Nice-to-have
Prior healthcare administrative experience
Excellent interpersonal skills
Strong attention to detail
Ability to multitask in fast pace
Proficient in computer software
Key Requirements
High school diploma or equivalent
Customer service or administrative experience preferred