Job Summary

• Provides technical support to multiple internal departments including Commercial, Customer Service, Supply Chain, Demand Planning, Network Optimization, and Credit.
• Maintains knowledge of the various ERP systems and how the data elements support the customer order management process.
• Offers a comprehensive benefits package including Medical, Dental, Vision, 401(k) with match, and more.

Matching Summary

Salary

Base: $21.16/hr - $36.05/hr; Bonus/Equity: potential bonus; Benefits: Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness

Skills & Requirements

Key Requirements

• High School degree required
• Associate degree preferred
• Minimum of two years of customer service experience preferred
• Strong written and verbal communication skills
• Ability to use sound judgment
• Flexibility and adaptability
• Highly analytical
• Knowledge of Microsoft Office required
• Ability to manage multiple tasks
• High degree of accuracy
• Ability to perform repetitive motions 90% of the time
• Ability to work occasional overtime

Work Rights