Job Summary

• The role involves providing customer support by phone, email, or instant message to business customers regarding FIS products.
• Employees must troubleshoot customer problems, identify root causes, and resolve a targeted percentage of inquiries within a high-volume environment.
• The position offers an attractive starting compensation package including a Pay for Performance quarterly bonus and an all-inclusive benefits package.

Matching Summary

Salary

Attractive starting compensation; Quarterly performance bonus available; Private medical, dental, vacation, and sick time included

Skills & Requirements

Key Requirements

• High school diploma or GED
• Prior call center experience (collections preferred)
• Intermediate computer navigation skills

Work Rights