As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience
Job Summary
As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience.
The candidate should possess strong organization, prioritization, problem identification, and problem solving skills to manage internal workflows and client communication.
Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
Matching Summary
As an Apprentice, Application Associate in Client Operations you will participate in project and application management duties to improve our internal tools and external client experience.
Skills & Requirements
Must-have
CRM and support functionality
User Acceptance Testing
Client interaction monitoring
Workflow guides maintenance
Quantitative, analytical and interpretive skills
Nice-to-have
LEAN mindset
Curiosity and shared belief
Spirit of discovery
Collaborate in close partnership
Key Requirements
Undergraduate degree or certification
1-2 years customer service experience
Salesforce end user experience
Excellent oral and written communication skills
Excellent MS Office skills
Strong Excel skills
Strong organization, prioritization, problem identification, and problem solving skills