Teamleiter (m/w/d) - Service-hotline

Johnson Controls OpenBlue

Not specified
Experience in team leadership
Strong customer service skills
Proficient in ms office
Johnson Controls OpenBlue is seeking a Team Leader for their Service Hotline, responsible for managing a team that ensures customer service quality and operational efficiency in handling alarm and security system alerts. The ideal candidate should have experience in customer service and team leadership, with strong communication skills in both German and English

Job Summary

  • You will ensure the availability and service quality for our customers.
  • The role involves professional and disciplinary leadership of the team.
  • You will be the first point of contact for customers and technicians.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Team Leader for their Service Hotline, responsible for managing a team that ensures customer service quality and operational efficiency in handling alarm and security system alerts. The ideal candidate should have experience in customer service and team leadership, with strong communication skills in both German and English.

Skills & Requirements

Must-have

  • Experience in team leadership
  • Strong customer service skills
  • Proficient in MS Office

Nice-to-have

  • Ability to work under pressure
  • Excellent communication skills
  • Motivational team leader

Key Requirements

  • Completed commercial training
  • Experience in customer service
  • Very good German language skills

Work Rights

Not specified

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