Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success by partnering with innovators across drug development and commercialization
Job Summary
Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success by partnering with innovators across drug development and commercialization.
The Senior Director is accountable for service reliability outcomes using SRE practices, FinOps execution, MSP governance, and driving automation to ensure scalable and predictable cloud operations.
The company is passionate about developing its people through career development, supportive management, and building an inclusive culture where employees can authentically be themselves.
Matching Summary
Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success by partnering with innovators across drug development and commercialization.
Skills & Requirements
Must-have
incident problem change management
SRE-aligned operations practices
FinOps cost controls and forecasting
vendor MSP governance and SLA management
automation and operational transformation
executive reporting and KPI accountability
Nice-to-have
collaborative and inclusive culture
career development and progression
cross-functional leadership and influence
Key Requirements
Bachelor’s degree in Computer Science or related field
Leadership experience in large-scale cloud operations
Strong ITSM background with SRE operations
Proven FinOps execution experience
Vendor and SLA governance expertise
Excellent communication and cross-functional leadership