Senior Production Readiness Manager

Workday

India
Fully remote
Technical expertise in workday products
Experience in customer support
Project management skills
Workday is seeking a Senior Production Readiness Manager to join their team in India, focusing on ensuring the successful deployment and performance of their software for large, strategic customers. The role requires strong technical expertise, project management skills, and exceptional customer relations capabilities

Job Summary

  • The Senior Production Readiness Manager is a customer-facing role that ensures successful performance testing and transition to production.
  • You will build strong relationships with customers and implementation partners, managing expectations and driving timely resolution of issues.
  • Workday values a flexible work environment, allowing teams to create a schedule that meets their business and personal needs.

Matching Summary

Match Score: 85

Workday is seeking a Senior Production Readiness Manager to join their team in India, focusing on ensuring the successful deployment and performance of their software for large, strategic customers. The role requires strong technical expertise, project management skills, and exceptional customer relations capabilities.

Skills & Requirements

Must-have

  • Technical expertise in Workday products
  • Experience in customer support
  • Project management skills

Nice-to-have

  • Strong customer relations
  • Ability to thrive with ambiguity
  • Passion for learning

Key Requirements

  • BS or MS in a Technical Degree
  • 7+ years experience in technical support
  • 5+ years experience in ERP system performance

Work Rights

Not specified

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