Customer Experience Representative, Change Of Service

Comcast Nbcuniversal Foundation Inc

Base: $16.00phly; bonus/equity: 5% quarterly bonus...
Strong problem solving skills
Consultative sales techniques
Fast-paced environment adaptability
The role involves driving key business sales growth by handling diverse customer inquiries including billing and technical support

Job Summary

  • The role involves driving key business sales growth by handling diverse customer inquiries including billing and technical support.
  • Employees must be flexible to work shifts ranging from 7am to midnight, Monday through Saturday.
  • Compensation includes a base rate of $16.00/hour plus uncapped monthly commissions for meeting sales metrics.

Matching Summary

The role involves driving key business sales growth by handling diverse customer inquiries including billing and technical support.

Salary

Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus plus uncapped monthly commissions; Benefits: Best-in-class benefits package

Skills & Requirements

Must-have

  • Strong problem solving skills
  • Consultative sales techniques
  • Fast-paced environment adaptability
  • High-pressure de-escalation techniques

Nice-to-have

  • Resilience under pressure
  • Continuous learning mindset
  • Team collaboration skills
  • Transparent communication style

Key Requirements

  • Some High School Coursework
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter