IT Applications Support Consultant (Independent Contractor)
ICC ACADEMY PRIVATE LTD.
Singapore
Independent contractor (specific work mode not detailed)
2+ years saas application support experience
Troubleshooting web-based systems and integrations
Functional and regression testing skills
ICC Academy Private Ltd. is seeking an IT Applications Support Consultant to provide application support for various business systems, including LMS and CRM tools. The role requires troubleshooting, incident resolution, testing, and documentation, targeting candidates with at least two years of relevant experience in SaaS platforms
Job Summary
The Consultant will provide comprehensive technical support for business systems including LMS, e-commerce platforms, and CRM tools.
Responsibilities include troubleshooting application issues, managing user administration tasks, and coordinating with third-party vendors.
The role requires preparing operational documentation such as SOPs and user guides while validating system behavior after deployments.
Matching Summary
Match Score: 85
ICC Academy Private Ltd. is seeking an IT Applications Support Consultant to provide application support for various business systems, including LMS and CRM tools. The role requires troubleshooting, incident resolution, testing, and documentation, targeting candidates with at least two years of relevant experience in SaaS platforms.
Skills & Requirements
Must-have
2+ years SaaS application support experience
Troubleshooting web-based systems and integrations