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Haleon is seeking a People Service Specialist to serve as the first point of contact for employee HR inquiries, ensuring service excellence in resolving Tier 1 HR cases. The ideal candidate should have a strong customer service orientation, effective communication skills, and familiarity with HR policies, along with language proficiency in English and Portuguese.
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Job Summary
Serve as the initial contact for employee queries via ServiceNow cases, live chat, and calls, providing end-to-end support and resolution for Tier 1 cases.
Maintain professional communication with employees and stakeholders, staying current on HR policies, procedures, and regulatory requirements.
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
Matching Summary
Match Score: 75
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Haleon is seeking a People Service Specialist to serve as the first point of contact for employee HR inquiries, ensuring service excellence in resolving Tier 1 HR cases. The ideal candidate should have a strong customer service orientation, effective communication skills, and familiarity with HR policies, along with language proficiency in English and Portuguese.
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