Technical Application Specialist- East Region

Abbott

East region, USA
Base: $61,300.00 – $122,700.00; bonus/equity: not ...
Fully remote
Onsite instrument integration
Assay training and troubleshooting
Resolve instrument and reagent issues
Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting

Job Summary

  • Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting.
  • Serve as a key resource for resolving instrument and reagent issues both onsite and remotely, and ensure all relevant information is documented in the complaint handling system.
  • Abbott is a global healthcare leader, creating breakthrough science to improve people’s health and offers career development with an international company where you can grow the career you dream of.

Matching Summary

Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting.

Salary

Base: $61,300.00 – $122,700.00; Bonus/Equity: Not specified; Benefits: Medical coverage, retirement savings plan, tuition reimbursement

Skills & Requirements

Must-have

  • Onsite instrument integration
  • Assay training and troubleshooting
  • Resolve instrument and reagent issues
  • Field-based position
  • Valid Driver’s License

Nice-to-have

  • Subject Matter Expert
  • Customer satisfaction
  • Continuous improvement
  • Cross-functional collaboration

Key Requirements

  • Bachelor’s degree in Clinical Laboratory Science/Medical Technology, Chemistry, Biology or other Health Science-related fields
  • Two (2) years’ experience in a clinical laboratory environment, technical call center, or Abbott Diagnostics products
  • Four (4) years’ experience in a clinical laboratory environment, preferably in Chemistry and Immunoassay at a hospital, clinic, reference lab or physician's office laboratory

Work Rights

Not specified

Tailored Resume

Cover Letter