North Carolina Department of Health and Human Services
Raleigh, North Carolina, US
Base: $41,206.00 - $72,113.00; bonus/equity: not s...
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Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
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The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to oversee daily workflows and ensure the accuracy and efficiency of case processing within the Case Management unit. The role involves managing case files, monitoring performance metrics, and supporting staff development while adhering to program standards.
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Job Summary
The position provides advanced administrative support by coordinating daily workflow and reviewing case materials to ensure timely task completion.
Candidates will oversee the processing of investigative and autopsy documentation while managing State and County billing and payment reconciliation.
The role offers comprehensive benefits including health insurance, retirement plans, paid leave, and access to wellness activities at a state-of-the-art facility in Raleigh, NC.
Matching Summary
Match Score: 75
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The North Carolina Department of Health and Human Services is seeking a Lead Case Management Specialist to oversee daily workflows and ensure the accuracy and efficiency of case processing within the Case Management unit. The role involves managing case files, monitoring performance metrics, and supporting staff development while adhering to program standards.
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Salary
Base: $41,206.00 - $72,113.00; Bonus/Equity: Not specified; Benefits: Comprehensive state health plan, retirement plans, NCFlex program, paid leave
Skills & Requirements
Must-have
Review complex case files for accuracy
Coordinate investigative and autopsy documentation
Manage billing review and payment reconciliation
Track workload statistics and performance metrics
Conduct case audits for quality assurance
Nice-to-have
Support team environment with constructive feedback
Guide staff during high caseload periods
Identify gaps and recommend process improvements
Assist with new system implementation training
Collaborate on updating procedural guidelines
Key Requirements
High school diploma or GED
Two years of related administrative experience
Experience reviewing medical or investigative documentation
Proficiency in case management systems
Background check eligibility for positions of trust