Patient Service Representative Ii

Advocate Health

Base: $20.80 - $31.20 ph; bonus/equity: not specif...
Not specified (assumed in-person based on the job responsibilities)
Patient scheduling and registration
Insurance verification and prior authorizations
Customer service skills
Advocate Health is seeking a Patient Service Representative II to facilitate patient interactions, manage scheduling, and handle administrative tasks in a family medicine setting. The ideal candidate will possess strong customer service skills and at least one year of experience in a similar role, contributing to efficient patient flow and communication within the medical environment

Job Summary

  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, and career development programs.
  • The role involves greeting patients, scheduling appointments, verifying insurance, and assisting with patient flow to ensure efficient and courteous care.
  • Advocate Health is a national leader in clinical innovation and provides equitable care across multiple states with a large integrated health system.

Matching Summary

Match Score: 85

Advocate Health is seeking a Patient Service Representative II to facilitate patient interactions, manage scheduling, and handle administrative tasks in a family medicine setting. The ideal candidate will possess strong customer service skills and at least one year of experience in a similar role, contributing to efficient patient flow and communication within the medical environment.

Salary

Base: $20.80 - $31.20 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, dental, vision, retirement, and paid time off

Skills & Requirements

Must-have

  • patient scheduling and registration
  • insurance verification and prior authorizations
  • customer service skills
  • telephone call handling
  • data entry and keyboarding
  • knowledge of medical terminology
  • ability to work in fast paced environment

Nice-to-have

  • excellent communication skills
  • interpersonal skills with patients and staff
  • organizational skills
  • resource for patient services staff
  • training and orientation assistance

Key Requirements

  • High School Graduate
  • 1 year customer service experience in patient scheduling and registration
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter