Patient Service Representative (psr) - Full-time (park Ridge)

Advocate Aurora Health

Park Ridge, IL, United States
Pyy range $19.80 - $29.70; benefits: yes; other: p...
Emr system verification
Patient appointment scheduling
Answering multiple telephone lines
Provides efficient, high-quality service to patients for appointments, information, bills, and referrals

Job Summary

  • Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.
  • Ensures accurate patient registration, scheduling, communication distribution, and resolution of patient inquiries.
  • Advocate Health offers a comprehensive suite of Total Rewards, including competitive compensation, generous retirement offerings, and programs that invest in career development.

Matching Summary

Provides efficient, high-quality service to patients for appointments, information, bills, and referrals.

Salary

Pay Range $19.80 - $29.70; Benefits: Yes; Other: Premium pay, Incentive pay, Annual increases

Skills & Requirements

Must-have

  • EMR system verification
  • patient appointment scheduling
  • answering multiple telephone lines
  • resolving patient questions
  • verifying insurance eligibility
  • handling difficult callers

Nice-to-have

  • customer service setting experience
  • teamwork and collaboration
  • ability to work under stress

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter