The role involves driving consistently high standards of performance through file review and call monitoring within specific areas of the organization
Job Summary
The role involves driving consistently high standards of performance through file review and call monitoring within specific areas of the organization.
Employees stay at Howden due to a unique culture that values work-life balance, career progression, sustainability, and volunteering.
The position offers the option to be fully remote or work on a hybrid basis while being near one of the company's offices.
Matching Summary
The role involves driving consistently high standards of performance through file review and call monitoring within specific areas of the organization.
Skills & Requirements
Must-have
Working knowledge of Consumer Duty
Applicable FCA regulations expertise
Core classes of General Insurance
CII Code of Ethics knowledge
GDPR compliance understanding
Nice-to-have
Commercial broking practices experience
Acturis software proficiency
Strong personal integrity and discretion
Customer-centric problem solving
Effective stakeholder relationship building
Key Requirements
Minimum 2 years specialist insurance advice experience
Must be qualified to Cert CII level
Hands-on knowledge of UK Retail insurance broking
Experience conducting audits in an Insurance environment