Contact Centre Advisor

ARAG UK Group

Bristol, United Kingdom
**
Telephone-based role
Empathy and clarity
Professional customer service
** ARAG UK Group is seeking a Contact Centre Advisor to join their customer-focused team in Bristol. This on-site role involves providing support to policyholders and business partners through effective communication and collaboration, while contributing to the company's mission of access to justice. **

Job Summary

  • This is a telephone-based role serving as the first point of contact for policyholders and business partners.
  • You will provide guidance, reassurance, and accurate information while working closely with claims, law, and legal advice teams.
  • From day one, you'll be supported with a structured training programme, ongoing coaching, and support to build a long-term career.

Matching Summary

Match Score: 75

** ARAG UK Group is seeking a Contact Centre Advisor to join their customer-focused team in Bristol. This on-site role involves providing support to policyholders and business partners through effective communication and collaboration, while contributing to the company's mission of access to justice. **

Skills & Requirements

Must-have

  • Telephone-based role
  • Empathy and clarity
  • Professional customer service

Nice-to-have

  • Enjoys helping people
  • Pride in delivering service
  • Keen to develop new skills

Work Rights

Not specified

Tailored Resume

Cover Letter