Client Relationship Manager (market Research)

Dynata

Hybrid
Client relationship management
Market research project delivery
Client-facing communication
Serve as the primary operational contact and escalation point for assigned accounts, building strong, long-term client relationships and ensuring exceptional client satisfaction

Job Summary

  • Serve as the primary operational contact and escalation point for assigned accounts, building strong, long-term client relationships and ensuring exceptional client satisfaction.
  • Lead and oversee complex research projects, ensuring quality, accuracy, and timely delivery, while also identifying growth opportunities and partnering with Sales on account development.
  • Dynata offers a competitive salary and bonus scheme, a generous benefit package including an Activity Pass, Apple Products, and a Cycle scheme, alongside a commitment to fostering an inclusive, accessible environment.

Matching Summary

Serve as the primary operational contact and escalation point for assigned accounts, building strong, long-term client relationships and ensuring exceptional client satisfaction.

Skills & Requirements

Must-have

  • Client relationship management
  • Market research project delivery
  • Client-facing communication
  • Problem-solving skills
  • Account growth identification

Nice-to-have

  • Trusted partner to clients
  • Extension of client's core team
  • Championing best practices
  • Knowledge-sharing across teams
  • Inclusive and accessible environment

Key Requirements

  • 5+ years in Market Research Agency
  • 4+ years in Project Management roles
  • Proficiency in Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter