Oversees the transportation department of one or more locations within assigned geography, acting as the liaison between customer, operations, CSRs, and the support team
Job Summary
Oversees the transportation department of one or more locations within assigned geography, acting as the liaison between customer, operations, CSRs, and the support team.
Manages route scheduling, driver debriefs, customer service metrics, and team member development, including selection, training, and performance appraisals.
Ensures compliance with company policies, safety procedures, and DOT regulations, while monitoring operations for efficiency and recommending improvements.
Matching Summary
Oversees the transportation department of one or more locations within assigned geography, acting as the liaison between customer, operations, CSRs, and the support team.