Principal Researcher, Product Research & Insights - Agentforce Ai

Salesforce

Base: $197,300 - $313,700 annually; incentive/equi...
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10+ years of product research experience
Expertise in mixed research methods
Advanced survey methodology skills
** Salesforce is seeking a Principal Researcher for its Agentforce AI team, focusing on product research and insights to enhance customer experiences through AI and data-driven strategies. The ideal candidate should have over 10 years of experience in research, particularly within technology contexts, and a strong understanding of AI, data platforms, and user research methodologies. **

Job Summary

  • The role focuses on distilling complex problems into insights that inform product, design, development, and business decisions for Agentforce.
  • Candidates must have an advanced understanding of research methods including large-scale survey design and in-depth interviews.
  • Salesforce offers comprehensive benefits including well-being reimbursement, generous parental leave, and exposure to executive thought leaders.

Matching Summary

Match Score: 75

** Salesforce is seeking a Principal Researcher for its Agentforce AI team, focusing on product research and insights to enhance customer experiences through AI and data-driven strategies. The ideal candidate should have over 10 years of experience in research, particularly within technology contexts, and a strong understanding of AI, data platforms, and user research methodologies. **

Salary

Base: $197,300 - $313,700 annually; Incentive/Equity: Not specified; Benefits: Comprehensive package including well-being reimbursement and parental leave

Skills & Requirements

Must-have

  • 10+ years of product research experience
  • Expertise in mixed research methods
  • Advanced survey methodology skills
  • Cross-functional stakeholder management
  • Enterprise software domain knowledge

Nice-to-have

  • Experience with enterprise AI adoption
  • Knowledge of data solutions and integration
  • Mentorship and teaching capabilities
  • Startup-like scrum team environment
  • Passion for business transformation through AI

Key Requirements

  • 10+ years of experience in product or user research
  • University degree in research, business, or human behavior
  • Proven track record influencing product direction with actionable insights

Work Rights

Not specified

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