This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences
Job Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
The role requires actively developing talent, introducing technology to enable mobile service delivery, and ensuring a highly proactive and agile team culture.
Candidates must manage vendor contracts, ensure compliance with health and safety policies, and drive client-specific initiatives while meeting or exceeding key performance indicators.
Matching Summary
This leadership position is responsible for the end-to-end Occupant and Guest Experience within the assigned portfolio with a focus on delivering outstanding workplace experiences.
Skills & Requirements
Must-have
5 years in facility management industry
Fluent in Cantonese and English
Strong verbal and written communication skills
Vendor contract negotiation and management
Health Safety Environment risk compliance
Nice-to-have
Bachelor's degree in facilities management
Experience with digital platforms and technology
Adaptability in fast-paced environment
Proactive stakeholder relationship management
Background in hospitality industry
Key Requirements
Minimum 5 years in facility management or hospitality