Assistant Manager - Freight Audit & Settlement

LANXESS Deutschland GmbH

Thane, MH, IN
On-site
Freight cost auditing/settlement
Complaint management
Team leadership
Lead, manage, and develop operational teams responsible for specific Transport Service functions (including Complaint Management and Freight Cost Auditing/Settlement via Team Leads) and India-specific Freight Settlement tasks (via direct reports)

Job Summary

  • Lead, manage, and develop operational teams responsible for specific Transport Service functions (including Complaint Management and Freight Cost Auditing/Settlement via Team Leads) and India-specific Freight Settlement tasks (via direct reports).
  • Oversee the operational performance of the teams managed by the Team Leads, ensuring delivery against KPIs/SLAs for functions such as IQOS Transport Complaint Management, EMEA Freight Cost Auditing & Settlement, and India & Singapore Freight Cost Auditing & Settlement.
  • Identify, initiate, and lead process improvement projects across all managed functions to enhance efficiency, reduce costs, improve accuracy, and optimize workflows (e.g., automation, standardization).

Matching Summary

Lead, manage, and develop operational teams responsible for specific Transport Service functions (including Complaint Management and Freight Cost Auditing/Settlement via Team Leads) and India-specific Freight Settlement tasks (via direct reports).

Skills & Requirements

Must-have

  • Freight Cost Auditing/Settlement
  • Complaint Management
  • Team Leadership
  • Process Improvement

Nice-to-have

  • Continuous Process Improvement
  • Effective Collaboration
  • Strategic Vendor Performance

Key Requirements

  • 5 - 10 years of work experience
  • Bachelor's degree in logistics or related field
  • Experience in SAP / ERP system specifically with TM or similar modules

Work Rights

Not specified

Tailored Resume

Cover Letter