Customer Service Agent With German (m/f/d) - Part Time

Capita

Kraków, Poland
9,000-9,500 pln gross; performance bonus; competit...
Hybrid (2 days onsite, 3 days remote after training and probation)
German language proficiency (b2)
Customer-oriented attitude
Support customers through different channels
Capita is seeking a part-time Customer Service Agent fluent in German to support customers through various channels, analyze queries, and provide information on products and invoices. The ideal candidate will possess strong communication skills, a customer-oriented attitude, and a willingness to work flexible shifts

Job Summary

  • As a Customer Service Agent with German, you will be the person customers count on, listening, helping, and solving their issues.
  • Your responsibilities include supporting customers through various channels, analyzing and solving their queries, and sharing information on administrative and technical requests.
  • The company offers financial stability from day one with a competitive salary, supplementary medical insurance, group insurance, and flexible work arrangements.

Matching Summary

Match Score: 85

Capita is seeking a part-time Customer Service Agent fluent in German to support customers through various channels, analyze queries, and provide information on products and invoices. The ideal candidate will possess strong communication skills, a customer-oriented attitude, and a willingness to work flexible shifts.

Salary

9000-9500 PLN gross; performance bonus; competitive salary

Skills & Requirements

Must-have

  • German language proficiency (B2)
  • Customer-oriented attitude
  • Support customers through different channels
  • Analyze and solve customer queries
  • Share information on administrative and technical requests

Nice-to-have

  • Work-life balance
  • Friendly teams and supportive leaders
  • International experience
  • Inclusive employee networks

Key Requirements

  • German at min. B2 level
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work in two shifts

Work Rights

Not specified

Tailored Resume

Cover Letter