Peer Review Performance Manager

Wiley

Oxford, GBR
Base: 34,700 gbp to 49,767 gbp; bonus/equity: not ...
Peer review or editorial office management experience
Experience managing performance using data metrics
Experience working with crm systems for escalations
The role ensures consistent, high-quality peer review and editorial office services aligned with Wiley Peer Review standards and best practices

Job Summary

  • The role ensures consistent, high-quality peer review and editorial office services aligned with Wiley Peer Review standards and best practices.
  • Acting as a key escalation point, the manager supports effective service delivery to editors, societies, and publishing partners while safeguarding workflow integrity.
  • Wiley offers meeting-free Friday afternoons allowing more time for heads down work and professional development alongside a robust body of employee programming.

Matching Summary

The role ensures consistent, high-quality peer review and editorial office services aligned with Wiley Peer Review standards and best practices.

Salary

Base: 34,700 GBP to 49,767 GBP; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including meeting-free Fridays

Skills & Requirements

Must-have

  • Peer review or editorial office management experience
  • Experience managing performance using data metrics
  • Experience working with CRM systems for escalations

Nice-to-have

  • Experience supporting externally managed editorial offices
  • Familiarity with self-service analytics platforms
  • Proven problem-solving skills with root-cause analysis

Key Requirements

  • Bachelor's degree or equivalent professional experience
  • Knowledge of scholarly publishing workflows
  • Ability to manage sensitive performance conversations

Work Rights

Not specified

Tailored Resume

Cover Letter