Lead User Researcher

Monzo Bank

Barcelona, Spain
Base salary for this role is depending on experien...
On-site
Global research operations
Customer-obsessed team culture
Exploratory and evaluative qualitative research
You’ll play a key role by working with our global Research Operations lead to set up systems and processes for Monzo and building and nurturing a customer-obsessed team culture in Spain

Job Summary

  • You’ll play a key role by working with our global Research Operations lead to set up systems and processes for Monzo and building and nurturing a customer-obsessed team culture in Spain.
  • We’d love to hear from you if you have experience setting up research processes for the first time, have worked on a global product before, and have lots of hands-on experience with exploratory and evaluative qualitative research methods.
  • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team, plus a €1,200 learning budget each year.

Matching Summary

You’ll play a key role by working with our global Research Operations lead to set up systems and processes for Monzo and building and nurturing a customer-obsessed team culture in Spain.

Salary

Base salary for this role is depending on experience; Benefits: Plus lots more!

Skills & Requirements

Must-have

  • global research operations
  • customer-obsessed team culture
  • exploratory and evaluative qualitative research
  • user testing in any setting
  • mobile user testing
  • quantitative research familiarity

Nice-to-have

  • building something new
  • multidisciplinary team environment
  • flexible working hours
  • strong communicator and facilitator

Key Requirements

  • experience setting up research processes
  • worked on a global product
  • hands-on experience with qualitative research
  • led research in multidisciplinary teams
  • familiar with quantitative research

Work Rights

Not specified

Tailored Resume

Cover Letter