Customer Journey Expert Paying

23

Amsterdam, Netherlands
Salary tailored to qualities; 13th month salary; 8...
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Payment market knowledge
Adobe analytics and cognos experience
Roadmap and backlog structure creation
** ING is seeking a Customer Journey Expert in Amsterdam to oversee payment-related products and processes within their Payments department. The role involves enhancing customer experiences through data-driven decision-making, collaboration with tech teams, and a proactive approach to project management. **

Job Summary

  • The role involves taking end-to-end ownership for payment-related products and processes within the ING Payments department.
  • Candidates must have proven experience with data analysis tools like Adobe Analytics and Cognos to drive product success.
  • Employees enjoy a 36-hour workweek, 24+ individual holiday days, and an 8% holiday payment.

Matching Summary

Match Score: 75

** ING is seeking a Customer Journey Expert in Amsterdam to oversee payment-related products and processes within their Payments department. The role involves enhancing customer experiences through data-driven decision-making, collaboration with tech teams, and a proactive approach to project management. **

Salary

Salary tailored to qualities; 13th month salary; 8% Holiday payment

Skills & Requirements

Must-have

  • Payment market knowledge
  • Adobe analytics and Cognos experience
  • Roadmap and backlog structure creation

Nice-to-have

  • Entrepreneurial mindset
  • International experience
  • Ability to challenge status quo

Key Requirements

  • Bachelor's or master's degree
  • Fluent in English verbally and written

Work Rights

Not specified

Tailored Resume

Cover Letter