Hr Service Delivery Sr Analyst- Portugues Avanzado

Halfspace ApS

Not specified; not specified; comprehensive benefi...
Not specified (potentially hybrid or remote based on company culture).
Experience with provider payment circuits
High volume email management
Sla compliance and quality assurance
Halfspace ApS is seeking a Senior Analyst for HR Service Delivery with advanced Portuguese skills. The role focuses on managing operational compliance and service level agreements (SLAs) related to benefit providers, requiring strong organizational skills and clear communication

Job Summary

  • The primary responsibility is ensuring operational management and SLA compliance for the benefits provider inquiry circuit.
  • Candidates must manage a shared inbox, classify emails by priority, assign cases to the team, and track critical escalations.
  • Accenture offers extensive benefits including Swiss Medical prepago, gym subsidies, flexible vacation balances, and certification bonuses.

Matching Summary

Match Score: 85

Halfspace ApS is seeking a Senior Analyst for HR Service Delivery with advanced Portuguese skills. The role focuses on managing operational compliance and service level agreements (SLAs) related to benefit providers, requiring strong organizational skills and clear communication.

Salary

Not specified; Not specified; Comprehensive benefits package including Swiss Medical, gym, and flexible leave

Skills & Requirements

Must-have

  • Experience with provider payment circuits
  • High volume email management
  • SLA compliance and quality assurance

Nice-to-have

  • JIRA or similar tracking tools
  • Process improvement proposal skills
  • Autonomous decision making capability

Key Requirements

  • Experience in HR Operations
  • Intermediate/Advanced Excel proficiency
  • Google Workspace experience

Work Rights

Not specified

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