Conseiller(ère) Relation Client

35

Receive and place routine calls
Maintain detailed product knowledge
Liaise with sales and technical staff
The role involves providing administrative support to commercial activities and managing interfaces with customers, payors, and insurance providers

Job Summary

  • The role involves providing administrative support to commercial activities and managing interfaces with customers, payors, and insurance providers.
  • Candidates must maintain detailed knowledge of company products and services while liaising with sales and technical staff to address customer needs.
  • Air Liquide Healthcare is a leader in home health care, employing nearly 4000 collaborators to support over 500,000 patients daily.

Matching Summary

The role involves providing administrative support to commercial activities and managing interfaces with customers, payors, and insurance providers.

Skills & Requirements

Must-have

  • Receive and place routine calls
  • Maintain detailed product knowledge
  • Liaise with sales and technical staff
  • Answer customer inquiries and complaints
  • Analyze customer service needs

Nice-to-have

  • Handle larger accounts and contracts
  • Provide guidance to junior agents
  • Collaborative and inclusive work environment
  • Synergy with healthcare professionals

Key Requirements

  • College Certificate or Diploma in Medical Office Administration
  • Medical background preferred
  • 5+ years of experience in general office practice
  • Certified Polysomnographic Technician required

Work Rights

Not specified

Tailored Resume

Cover Letter