Analyst, Customer Service Champion-1

AIA Group

Myanmar
Handle customer inquiries
Accurate information provision
Resolve customer inquiries
Responsible for handling customer inquiries via telephone, email, or online platform

Job Summary

  • Responsible for handling customer inquiries via telephone, email, or online platform.
  • Take ownership and accountability to follow up resolve customer inquiries, complaints, and issues effectively.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Responsible for handling customer inquiries via telephone, email, or online platform.

Skills & Requirements

Must-have

  • handle customer inquiries
  • accurate information provision
  • resolve customer inquiries
  • follow communication scripts
  • track customer interactions
  • maintain positive attitude

Nice-to-have

  • ambitious people
  • career growth opportunities
  • learn from inspiring leaders
  • empathetic and professional

Key Requirements

  • Provide all requested information
  • ensure information is accurate and up-to-date

Work Rights

Not specified

Tailored Resume

Cover Letter