Principal Coordinator, Support Operations

Capital One

Plano, US
On-site
Excellent written communication skills
Troubleshooting windows laptop issues
Troubleshooting mac laptop issues
Capital One is seeking a Principal Coordinator for Support Operations in Plano, US, focusing on customer-first technology support for a diverse organization. The role requires expertise in troubleshooting technical issues related to laptops and mobile devices, alongside strong communication skills

Job Summary

  • Capital One is seeking a customer-first technology support associate to join a large geographically dispersed organization.
  • The role focuses on troubleshooting laptop issues across both Windows and Mac platforms as well as providing mobile device support.
  • Additional responsibilities include managing password resets and utilizing excellent written and verbal communication skills.

Matching Summary

Match Score: 85

Capital One is seeking a Principal Coordinator for Support Operations in Plano, US, focusing on customer-first technology support for a diverse organization. The role requires expertise in troubleshooting technical issues related to laptops and mobile devices, alongside strong communication skills.

Skills & Requirements

Must-have

  • Excellent written communication skills
  • Troubleshooting Windows laptop issues
  • Troubleshooting Mac laptop issues
  • Mobile device support experience
  • Password reset procedures

Nice-to-have

  • Customer first technology mindset
  • Experience in geographically dispersed organizations
  • Verbal communication proficiency

Key Requirements

  • Strong technical troubleshooting abilities
  • Proficiency with Windows and Mac operating systems
  • Effective verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter