Payment Collections Specialist (english-speaking) – Social Media

Concentrix

Porto, Portugal
Base: competitive salary; bonus/equity: + bonuses;...
English fluency c2 level
Collections for key accounts
Collections for agencies
Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments

Job Summary

  • Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.
  • Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.
  • Competitive salary with additional bonuses and full paid training are offered.

Matching Summary

Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.

Salary

Base: Competitive salary; Bonus/Equity: additional bonuses; Benefits: Not specified

Skills & Requirements

Must-have

  • English fluency C2 level
  • Collections for Key Accounts
  • Collections for Agencies
  • Social Media collections

Nice-to-have

  • Empathetic and resilient
  • Customer-centric approach
  • Professionalism and patience

Key Requirements

  • 2 years experience in Collections
  • Fluent in English (written and spoken at C2 level)
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter